delivery schedule
-
NYC (All 5 Boroughs) - Please allow up to 3 business days
-
Westchester - Wednesdays only (Please allow up to 5 business days)
-
Fairfield & New Haven - Wednesday only (Please allow up to 5 business days)
-
Bergen, Somerset, Middlesex, Union, Essex, Hudson, Northern Monmouth - Please allow up to 3 business days
-
NO WEEKEND DELIVERIES!
frequently asked questions
Will you deliver to my home?
Yes, we will, if you are within our delivery area. If you are outside of the delivery area, give us a call or email us to discuss how we can help.
We Deliver to the Following Areas:
NYC (all 5 boroughs) - Next day
Nassau - Monday, Tuesday and Thursday
Suffolk - Monday and Tuesday
Hamptons (east of Riverhead) - Monday only
Westchester - Please allow for 1-2 days
Bergen, Essex, Hudson, Middlesex, Somerset,
Union & northern Monmouth - Please allow for 1-2 days
Fairfield and New Haven - Please allow for 1-2 days
What days do you deliver?
We deliver Monday-Friday. No weekend deliveries.
Please refer to the question above for delivery days. If you have any questions, please give us a call or email us.
Is the product frozen or fresh?
We sell both frozen and fresh items.
How do I properly thaw out my fish?
Please check the Product Info pages for information on how to thaw and prep your fish for cooking.
How should I store my product?
All frozen items should remain frozen until you are ready to prepare/eat them. Please allow for ample time to thoroughly thaw out the product.
We do not recommend refreezing seafood that has been thawed.
Fresh items, should remain refrigerated until they are ready to eat.
We do not recommend freezing fresh items.
How long will fresh items last?
We recommend eating your fresh items within 2-3 days of delivery.
Do you have "sushi grade" products?
We do not recommend eating any of our food raw, please cook all food to the appropriate temperature. If you want sushi, we can recommend you some great sushi restaurants in your area that carry our products.
I don't see an item that I am looking for, do you have it?
Chances are, yes we have it. We carry over 150 fresh and frozen items, including many specialty items.
If we don't have it in stock, we can probably get it for you.
I'm not sure which item I need for a specific dish,
can you help me?
Absolutely! If you ever need help choosing the perfect item for your dish, please give us a call. That's what we are here for!
Can I purchase from you at wholesale prices?
If you own a restaurant, market or anywhere that might sell seafood, please contact us about opening up a wholesale account.
© 2016 Val's Ocean Pacific